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OpenAI is working to fix an issue that caused major outages in its applications, including ChatGPT.
Statement from artificial intelligence (AI) company posted on social media platform, X, shortly after 4:00 p.m. on Thursday, noted that “most” of ChatGPT, API and Sora were down on Thursday afternoon.
Ann error status page shows that OpenAI identifies a problem with a high error rate ChatGPT, API and Sora at 2 p.m. and began an investigation.
In this photo illustration, the ‘ChatGPT’ logo is displayed on a mobile phone screen in front of a computer screen with the ‘OpenAI’ logo in Ankara, Turkey on July 11, 2023. ((Photo by Harun Ozalp/Anadolu Agency via Getty Images)/Getty Images)
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OpenAI said the problem was caused by an upstream supplier, which is a company that connects local internet service providernetwork to the Internet.
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Two additional updates at 15:00 and 16:00 noted that OpenAI “continues to work on fixing (the issue)”.
As of 6:30 p.m. ChatGPT and API were partially restored and Sora was fully functional.
In this photo illustration, the OpenAI logo is seen displayed on a mobile phone screen with the ChatGPT logo in the background. (Photo illustration by Idrees Abbas/SOPA Images/LightRocket via Getty Images/Getty Images)
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“We’re sorry for the trouble this is causing,” the company wrote. “We have identified the problem and started a recovery. We hope to be back as soon as possible.”
Users worldwide took to H to comment on the outages, with some noting that the crash interfered with their ability to do research and complete school or work assignments.
The ChatGPT website displayed on a laptop screen in is seen in this illustrative photo taken in Krakow, Poland, on April 11, 2023. ((Photo by Jakub Porzycki/NurPhoto via Getty Images)/Getty Images)
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An OpenAI spokesperson on Thursday referred to FOX Business to the statement and declined further comment on the outages.
2024-12-26 23:57:36
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