Hubspot and Talkdesk expand the AI ​​integration of AI

Hubspot Inc. (Nyse:Hubs) is one of the The best stocks of software for businesses to buy according to analystsS On September 4, Hubspot announced an extended partnership with Talkdesk Inc. apps, which includes new Talkdesk investments in the App Hubspot partner program. The collaboration brings modern integration of the contact center into the Hubspot platform through the Hubspot Application Market.

The extended partnership offers sales and services teams in unified workspace within the Hubspot, the client platform for the scaling of companies that connects any interaction with customers, insight and workflow. The Talkdesk application, powered by Talkdesk Customer Experience Automation/CXA and offering leading AI and Omnichannel capabilities, is designed to fight inefficiency as switching between interrupted systems, duplicate reaction and slow reaction.

Within Hubspot integration allows teams to: automatically register a call, SMS, WhatsApp and IVR activity in Hubspot activity emissions; Connecting conversations by connecting clients’ interactions to the relevant Hubspot objects; Creating proactive experiences with clients by automating follow -up and work processes based on rich metadata for calls and personalized fields; And to gain full visibility by accessing Talkdesk, AI Copilot and CX Analytics panels directly inside the Hubspot workspace.

Hubspot Inc. (NYSE: Hubs) provides a cloud-based customer relationship management/CRM platform for business in America, Europe and the Asia-Pacific region.

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Discovery: No. This article was originally published on Internal monkeyS